mattt bags have a lifetime guarantee
this means seams shouldn’t break, straps shouldn’t come loose and the lining shouldn’t disintegrate
We’re very proud of the quality of the bags we produce and want our customers to enjoy using their bag as much as we enjoyed creating it.
General wear and tear experienced during the use of the bag is generally not covered. But hey, we’re nice people. If you have any concerns about the condition of your bag please don’t hesitate to contact us to arrange repair.